aRtie Paletta

1127Lake Moraine Place                                                                                                             Home: (919) 859-3389

Raleigh, NC 27607                                                                                                                    Cell: (919) 219-7103

 

PROFILE

 

Computer  Analyst with over 37 years of progressive experience in a $3.1 billion global company and State Government. Recognized for expertise in both mainframe support and server support and storage management.  Enjoy analyzing problems and developing creative, effective solutions.  Received several awards from management for innovative problem solving which resulted in savings of time and money.  Driven to bring a project in within time and budget constraints.  LAN experience complemented by experience in capacity planning for the mainframe and programming in COBOL, JCL, CICS,  and IMS. Strong communication and training skills. Most recent responsibilities include Change Control. 

 

EXPERIENCE

 

North Carolina Department of Health and Human Services / Division of Information Management                         1997-Present

Change Control Administrator. Technical Services, 1997-Present

ENDEVOR Administrator- set up and maintained Environments for application support to maintain source code development. Manage a 3 Stage, 7 tiered library system with 700+    libraries, including 4  test IMS’s, 3 test DB2 Subsystems, up to 10 test CICS regions. This system is used for Parallel development of an inventory of well over 2,500 programs.  Created a Change Control Website to maintain a FAQ, Quick Reference Guide and Demo for new users.            

 

Reader’s Digest Association, Pleasantville, NY                                                                                                       1969-1996

Senior LAN Systems Analyst, Technical Services, 1994-1996

Administered 17 Novell 3.11 and 4.1 servers providing networks for 1500 users; managed storage for LAN Netware environment, monitoring space on 200 GB of Raid 5 storage; evaluated HSM solutions to auto-migrate aged data; performed backup and recovery of LAN data using PALINDROME (daily incremental backups and weekend full volume exports for disaster recovery); played key role in installation and server management using Seagate’s LAN Alert File Server Agent, LAN Alert Node Agent and LAN Page; led team in evaluation and installation of HP Openview: evaluated vendor services and products, including ArcServ and ADSM; coordinated installation of hardware and software.

 

Senior Computer Performance Analyst, 1992-1994

Handled turnover and versioning of MIS Application Development code from Test/Systemtest to a production environment using Intersolv’s PVCS for Client Server code on the LAN and Legent’s ENDEVOR on the mainframe; drafted policy for change management of client server applications. 

 

Systems Analyst; Senior Systems Analyst, 1987-1992

Led conversion of CICS application code during major upgrades; maintained versions of converted IMS databases; designed turnover system to install COBOL programs and all supporting code, tables, screens and database components to maintain CICS applications; this system was instrumental in maintaining inventory   of 1400 COBOL and DMS programs comprised of over 20,000 modules.

 

Programmer Analyst; Senior Programmer Analyst, 1975-1987; Programmer, 1974-1975;

Edit Technician, 1974; Computer Operator; Senior Computer Operator, 1969-1974

 

Additionally, serve as Independent Consultant, IFA Systems, 1996-Present.

 

SELECTED ACCOMPLISHMENTS

 

·       Initiated, designed and implemented a project to define the “teamwork” concept that was presented to the LAN Technical Services Department.  Participants defined, concretized and prioritized their concepts of the term, resulting in a cohesive, viable teamwork plan which was accepted by all members.

 

·       Conducted a thorough, painstaking investigation of a repetitive server problem, devising a plan which, upon careful analysis, revealed the origin of the problem and led to a solution.  Featured in an article in Seagate’s newsletter for the innovative use of their tools in this project.

 

·       Designed and utilized a space analysis tool using a spreadsheet which delineated how and when servers were being used, resulting in the ability to change how data was stored - based on the on-going analysis - preventing problems due to space limitations.

 

·       Developed consistency by devising a compiling JCL which took five computer languages and transformed them into a simple 4-line JCL code which became universal among users.  This eliminated confusion, errors and version inequities. 

 

EDUCATION and TRAINING

 

Westchester Business Institute ... COBOL & RPG Programming ... Novell courses include: Netware 3.11 System Management; Advanced Netware System Management; Hands-on Netware Configuration; Hands-on Network Technologies; Hands-on Netware TCP/IP Transport; Updating from Netware 3.x to Netware 4.x; Installing and configuring Netware 4.x; Hands-on Netware NFS; OS/2 Comprehensive Hands-On Introduction